Terms and Conditions

1. Introduction

Please read these Terms and Conditions (“Terms”) carefully, as they apply to your use of this website and mobile application (the “Platform”) and any related steps or procedures. The contracting entity is Ztor Limited (“Ztor,” “we,” “us,” or “our”), a limited company incorporated in Hong Kong. By using this Platform, you agree to comply with and be bound by these Terms. As the Platform continues to develop, new services and features may be added. If any additions affect these Terms, we may amend them accordingly. We reserve the right to modify or replace these Terms at any time. Any changes take effect once posted on the Platform. Your continued use of the Platform constitutes acceptance of the updated Terms.

2. Registration

To access certain parts of the Platform, you may be required to register. When registering, you must:

Ensure only one registration per person.
Provide accurate, complete, and up-to-date information.
Refrain from providing any false or misleading information.
Not impersonate or attempt to impersonate another person.
Safeguard any username and password we provide to you.
Authorize us to assume that anyone using your username and password is either you or someone you have authorized.

If you believe someone else may have access to your login ID or password, you must notify us immediately by emailing via the “Contact Us” page. If you authorize any person to act for you in relation to the Platform’s use, you must ensure they comply with these Terms at all times. We reserve the right to disable any login ID at any time if, in our opinion, you have violated these Terms or if any registration details you provided are proven false.

3. Access

It is your responsibility to ensure your computer system meets and is compatible with all necessary technical specifications to access and use the Platform.
From time to time, we may restrict or disable access to certain features, parts, or content of the Platform—even for registered users.
While we strive to minimize disruptions caused by technical errors, we cannot guarantee continuous, uninterrupted, or error-free operability. The Platform, or any of its features, may become unavailable (scheduled or unscheduled), modified, suspended, or withdrawn at our sole discretion, without notice. You agree that we will not be liable to you or any third party for any unavailability, modification, suspension, or withdrawal of the Platform or its features.
We are not responsible if you cannot access the Platform properly due to events outside our control (e.g., performance issues with your ISP, browser, device, or the Internet).

4. Transactions Concluded Through the Platform and Credits

Through this Platform, we facilitate payment transactions for the purchase of credits (“Popcorns”) used to view movies, dramas, mini/short movies, and mini/short dramas (each, collectively, the “Content”).

4.1. Purchase of Popcorns

Each Content item is priced in Popcorns. You must purchase and consume Popcorns through sales channels recognized by Ztor in order to use specific Platform features (e.g., viewing Content).
All Popcorns and Popcorn bundle packages (“Popcorn Packages”) are non-refundable and cannot be redeemed for cash.
All Popcorns you purchase will automatically expire 12 months from the date of purchase. If you make a successful subsequent purchase within those 12 months (“Subsequent Purchase”), the expiry date for all outstanding Popcorns will be extended by an additional 12 months from the date of the Subsequent Purchase.
You can view your Popcorn balance by logging into the Platform and clicking “My Popcorns” at the top of any page.

4.2. Payments

Your payment method and any other information needed to bill your account for Popcorn purchases (collectively, “Billing Information”) will be collected by an independent third-party payment processor selected by Ztor (“Payment Processor”).
If Ztor has access to your Billing Information, we will use it in accordance with our Privacy Policy. However, any use of your Billing Information by a Payment Processor is governed by that processor’s own privacy policy. Ztor will not be responsible or liable for any data breach or failure by a Payment Processor to comply with its privacy policy.
To change your payment method (for example, if your credit card expires or you want to use a different card), log in to your account and edit your payment details. The Payment Processor may verify your information by processing an authorization hold, which is standard practice. You acknowledge that you will be charged immediately for any Popcorns or Popcorn Packages you purchase, and that all such charges are non-refundable.

4.3. Promotional Offers and Free Popcorns

From time to time, we may offer special promotions, including free Popcorns. Any such promotional “Offers” are subject to eligibility criteria determined solely by Ztor. We reserve the right to revoke any Offer and place your account on hold if we determine you are ineligible.
All free Popcorns issued under an Offer expire 12 months from the date of issuance.

Refund of Unused Popcorns (Applicable to Taiwan Users Only)

For purposes of this clause, “Unused Popcorns” means Popcorn that you have purchased with real money and which has been successfully credited to your Popcorn account, and which has not yet been redeemed for any content or services on the Platform (including but not limited to films, programs, watch parties, events, memberships, viewing rights, or other digital content or services). Any Popcorns that have been redeemed or for which any content or service has been activated shall be deemed “Used Popcorns,” regardless of whether you have actually watched or used such content or service, and shall not be considered Unused Popcorns under this clause.

You may apply for a refund only with respect to “Unused Popcorn” in your account, and such application must be submitted to the our customer support in writing via email within 7 days from the date of purchase of the relevant Popcorn. Applications submitted after this period may be rejected at the Platform’s discretion. After deducting reasonable and necessary costs (including without limitation payment processing fees, administrative costs, and other direct costs incurred in providing the Services), the Platform will, within 30 days, refund the equivalent amount of your Unused Popcorns in your account to your Ztor account.

In respect of Used Popcorns and activated digital content or services, including but not limited to redeemed films, playback that has commenced, viewing rights that have been activated, participation in events, or use of any other digital content not provided on a tangible medium, you shall not, except as otherwise required by applicable law or expressly provided in these Terms, request a refund of Popcorns or any equivalent monetary value.

Nothing in this clause shall affect any mandatory rights available to you under applicable law (including without limitation rights of cancellation, termination, or refund under the Consumer Protection Act and related regulations on standardized contracts). In the event that the competent authority promulgates standardized contract requirements for this type of service with refund provisions that differ from this clause, such provisions shall prevail.

When applying for a refund of Unused Popcorns, you shall cooperate with the Platform to complete identity verification, confirmation of account ownership, and provision of necessary transaction information. If the Platform reasonably suspects any abuse, fraud, money laundering, violation of these Terms, or other unlawful conduct, the Platform reserves the right to suspend or refuse the refund and to conduct investigations or make reports to relevant authorities in accordance with applicable law.

5. Content and Disclaimers

5.1. Pricing

Ztor does not set Content prices unilaterally; Content pricing may be adjusted or updated by Ztor’s licensors at their sole discretion and without notice. Ztor is not responsible for any price fluctuations.

5.2. Purchase and Consumption of Content

Once you purchase a Content item, you receive unlimited viewing rights within its prescribed viewing period, subject to any take-down date.
Ztor is not liable if you fail to consume purchased Content before its viewing period ends.

5.3. Gifting of Content

You and Ztor may gift Content to other Ztor users (“Gifted Content”). Upon gifting, the sender immediately relinquishes all viewing rights to the recipient.
If the recipient does not access the Gifted Content within the prescribed viewing period, both sender and recipient forfeit all rights to view it.
Gifted Content purchases are non-refundable. Under no circumstances will the sender be refunded the Popcorn(s) used to purchase the Gifted Content.

5.4. Disclaimers

We may change the Platform’s format and content at any time. Your use of the Platform is on an “as is” and “as available” basis, at your sole risk.
We make no representations or warranties—express or implied—regarding the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose, or originality of any Platform content. To the fullest extent permitted by law, all implied warranties, conditions, or other terms of any kind are excluded, except that we do not exclude or limit our liability for fraudulent misrepresentation or any other liability that cannot be excluded or limited by applicable law.
All information on the Platform (other than user-generated content) is provided for informational purposes only and is not intended to serve as professional advice. You should verify any information before acting on it and use your own judgment.
While we aim to keep Platform content free of viruses and destructive code, we cannot guarantee it. You are responsible for implementing appropriate IT security safeguards (e.g., antivirus software).
If your use of the Platform requires servicing or replacement of property, materials, equipment, or data, we will not be responsible for those costs.

6. Your Use of the Platform

You may use the Platform only for your personal, non-commercial purposes and in accordance with these Terms. You may retrieve and display content on your screen or mobile device, print and copy individual pages, and store such pages in electronic form, subject to the provisions below. Additional terms may apply to certain features or parts of the Platform; where those terms apply, they will be displayed before you access that feature or content and will prevail over these Terms to the extent of any inconsistency.

6.1. Prohibited Conduct

You must not:

Disrupt or interfere with the Platform, its servers, or any software, hardware, or equipment connected to it.
Violate any applicable laws in your use of the Platform.
Collect or store personal data about other users.
Store pages of the Platform on a server or other device connected to a network or create an electronic database by systematically downloading and storing all or any pages of the Platform.
Remove or change any content on the Platform or attempt to circumvent security or interfere with the Platform’s proper functioning.

Any rights granted to you under these Terms will terminate immediately if you breach any of the above provisions.

7. Reviews, Comments, Communications, and Other Content

You may post reviews, comments, photos, videos, and other content (“User Content”) and submit suggestions, ideas, comments, questions, or other information, provided that your content is not:
- Illegal, obscene, threatening, defamatory, invasive of privacy, or infringing on intellectual property or publicity rights.
- Otherwise injurious to third parties or objectionable.
- Containing software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, “spam,” or unsolicited commercial messages.
Ztor reserves the right (but not the obligation) to remove or edit any User Content, but does not regularly review all posted content.
By posting User Content, you grant Ztor a non-exclusive, royalty-free, perpetual, irrevocable, fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display your content worldwide in any media. You also grant Ztor and its sublicensees the right to use the name you submit in connection with your content, if they choose.
You represent and warrant that you own or control all rights to the content you post; that the content is accurate; that its use does not violate these Terms or harm any person or entity; and that you will indemnify Ztor for any claims arising from your content.
Ztor has the right—but not the obligation—to monitor and remove or refuse any User Content. We assume no liability for any content posted by you or any third party.

8. Third-Party Providers

Certain parts of the Platform or certain content may be provided or maintained by third parties, not by Ztor. Any correspondence or dealings with third parties are solely between you and those third parties. Ztor will not be liable for any loss or damage incurred as a result of those dealings.
We do not guarantee the quality, reliability, or suitability of third-party services advertised, made available, or linked through the Platform. We bear no responsibility for your use of or relationship with any third-party service. If you access third-party services via the Platform, you must comply with that service’s terms and conditions.
We may review third-party content or services to ensure compliance with our policies, applicable laws, and regulations, or to remove anything that infringes intellectual property rights, is obscene, defamatory, abusive, or poses security or performance risks. We may refuse to make available or link to any content or service that does not meet these standards.

9. External Links

The Platform may contain links to external websites. Although we select these websites with care, we are not responsible for the content or accuracy of any off-Platform pages or other platforms (including those linked via advertisements or search engines).
We are also not responsible for the processing of your personal data on these external sites. Inclusion of any external link does not imply endorsement or association with that website, operator, content, or opinion. Your use of any linked website is subject to that site’s own terms and conditions.

10. Intellectual Property Rights

All content on the Platform (including text, graphics, software, photographs, images, videos, audio, trademarks, and logos) is owned by Ztor or our licensors and is subject to trademark, copyright, and other intellectual property rights.
Except as expressly permitted herein, nothing in these Terms grants you any rights in respect of any intellectual property. You acquire no right, title, or interest in Platform content by downloading it. Downloading material is permitted only to the extent necessary to view the Platform for personal use, provided that any copy retains all copyright or other intellectual property notices originally contained on the Platform.
You may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works from, repost, or otherwise use any content of the Platform for public or commercial purposes without our prior written consent.

11. Video Search

If you enable the “Video Search” feature, the Platform uses relevant technologies and online resources to automatically look up and populate the video title and related information you enter. All content generated through this feature—regardless of source—is treated as user-generated content (UGC).
By using this feature, you understand and agree that:
1. Generated content may include third-party information, and Ztor cannot guarantee its accuracy, timeliness, or completeness.
2. Data is provided “as is,” without any warranties; Ztor makes no guarantee of suitability for any particular purpose.
3. If any content involves copyright or other third-party rights issues, Ztor may remove it at any time without notice or liability.
4. The resulting content is considered part of your activity on the Platform and is subject to all applicable Terms and policies.

12. Advertisements

The Platform may include advertising or commercial content. You agree that we may integrate, display, and communicate advertising on the Platform and will, where reasonably practicable, identify paid services and communications.
As explained in more detail in our Privacy Policy, we may use targeted advertising to make ads more relevant to you.
Any correspondence or dealings with, or participation in promotions of, third-party advertisers on the Platform are solely between you and those advertisers. Ztor will not be liable for any loss or damage incurred as a result of such dealings or due to the presence of advertisements on the Platform.

13. Your Personal Information

We collect and process visitors’ personal data in accordance with our Privacy Policy. By continuing to use this Platform, you consent to our use and processing of your personal data as described in the Privacy Policy.

14. Your Right to Delete Personal Data

You have the right to request deletion of your personal data held by Ztor when it is no longer necessary for us to retain it or when we no longer have a legal basis to process it. To request deletion, email [email protected].
This right is not absolute. We may be legally required to retain certain data (e.g., for tax or accounting purposes).
We store personal data only for as long as necessary to fulfill business purposes or comply with legal requirements. Once the retention period expires, we will delete or destroy the data.

15. Cancellation

If you registered with us, you may cancel your registration at any time by notifying us. We reserve the right to cancel your registration if you become inactive for a certain period or violate our rights or those of another party.
The provisions under the headings “Content,” “Limitation of Liability,” and “General Provisions” will survive cancellation of your registration or termination of these Terms.

16. Tax Responsibility

You acknowledge and agree that you are solely responsible for reporting, paying, and handling all tax obligations arising from your use of the Services, provision of content on the Platform, sales and transactions, support activities, royalty sharing, commissions, payments, or any other form of earnings (collectively, “Platform Income”). This includes, without limitation, income tax, business tax, value-added tax (VAT), goods and services tax (GST), sales tax, and any other taxes, duties, levies, fees, and surcharges of any nature, all of which shall be your responsibility to declare, pay, and deal with in accordance with applicable law.

You are responsible for determining your own tax status, residency, source of income, and applicable tax rates, and for complying with all tax registration (if applicable), issuance of invoices or receipts (if applicable), filing, and payment obligations under the laws of your jurisdiction or otherwise applicable to you. Ztor does not provide any guarantee or individualized tax advice regarding whether you are required to register for tax purposes, issue invoices, or file and pay taxes.

Except as expressly required by applicable law, Ztor has no obligation to withhold, deduct, remit, or report any taxes in respect of Platform Income, and shall have no liability for any penalties, interest, or other losses arising from your failure to comply with your tax obligations. If applicable law requires Ztor to withhold or report any taxes, Ztor may do so in accordance with such law and may deduct the relevant tax amounts from any payments due to you.

Nothing in this clause constitutes tax, accounting, or legal advice. If needed, you should consult qualified tax, accounting, or legal professionals regarding your specific situation.

17. General Provisions

These Terms constitute the entire agreement between you and Ztor regarding (1) your use of or visit to our Platform and (2) your purchase or transfer of any Popcorns. They supersede all prior agreements related to your use of the Platform or Popcorn transactions.
You agree you will have no claim against us for any statement not explicitly set out in these Terms.
If any provision (or part of a provision) of these Terms is held invalid or unenforceable, that will not affect the validity or enforceability of any other provision. If a court holds that we cannot enforce a portion as drafted, we may replace those terms with similar enforceable terms without changing the remaining provisions. No delay in enforcing any provision will be construed as a waiver of that right.
Any rights and obligations under these Terms that by their nature should survive—including liability obligations or indemnities—will remain in effect after termination or expiration.
A person who is not a party to these Terms has no right to enforce any terms under the Contracts (Rights of Third Parties) Ordinance (Cap. 623).
If there is any discrepancy between language versions, the English version prevails; any Chinese version is provided for reference only.

18. Governing Law

These Terms, and your access to and use of the Platform, are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). You agree that any dispute arising under these Terms or your use of the Platform will be resolved by the courts of Hong Kong.
Nothing prevents us from bringing proceedings to protect our intellectual property rights before any competent court in another jurisdiction.
We make no representations that Platform content is appropriate or available for use outside Hong Kong. If you choose to access the Platform from outside Hong Kong, you do so on your own accord and are responsible for compliance with local laws.

19. Contact Us

Please direct any questions about these Terms or the Platform to [email protected].